How to Create a Business scenario

 A good business scenario is representative of a significant business need or problem, and enables vendors to understand the value to the customer organization of a developed solution.

A business scenario describes:

• A business process, application, or set of applications that can be enabled by the architecture
• The business and technology environment
• The people and computing components (called "actors") who execute the scenario
• The desired outcome of proper execution. 

Creating a business scenario involves the following,

1. Identifying, documenting, and ranking the problem driving the scenario
2. Identifying the business and technical environment of the scenario and documenting it in scenario models
3. Identifying and documenting desired objectives (the results of handling the problems successfully); get "SMART"
4. Identifying the human actors (participants) and their place in the business model
5. Identifying computer actors (computing elements) and their place in the technology model
6. Identifying and documenting roles, responsibilities, and measures of success per actor; documenting the required scripts per actor, and the results of handling the situation
7. Checking for "fitness-for-purpose" and refining only if necessary